To help ensure a smooth delivery and installation experience, please review the information below before submitting your request.

Our installation team will review your submitted details and contact you if additional information is needed.

• In-room delivery
• Product unpacking
• Basic assembly and setup
• Packaging removal

Please note that installation scheduling is subject to service availability in your area.

To avoid delays or rescheduling fees, please make sure:

• Entryways and hallways are clear
• Sofa dimensions fit through doors, stairways, and elevators
• Pets and obstacles are secured before arrival
• Someone over 18 years old is present during installation

Additional fees may apply for:

• Walk-up apartments
• Multiple stair flights
• Difficult access conditions
• Long carrying distances

If your building has stairs or limited elevator access, please upload photos in the form above.

Please verify that your purchased furniture can fit through:

• Doorways
• Hallways
• Staircases
• Elevators
• Entry corners

Belffin is not responsible for items that cannot fit into the home due to insufficient access space.

After reviewing your submission:

1. Our team will confirm installation eligibility
2. You may be contacted for additional details
3. Your installation appointment will then be scheduled
4. You will receive confirmation from the installation team

Please allow 1–3 business days for review.

Additional fees may apply for:

• Missed appointments
• Incorrect accessibility information
• Additional stair carrying
• Long-distance carrying
• Remote locations

If rescheduling is required, please contact our support team in advance.

White Glove delivery and installation services are currently available only in select areas.

Installation scheduling depends on:

• Local technician availability
• Delivery accessibility
• Service region coverage