Last updated on Aug 10, 2025

Belffin Warranty & Care Plans

We offer the Belffin Protection Plan to ensure a smooth and secure shopping experience. Whether you face a product issue or have after-sales concerns, we’re here to support you every step of the way.

1-Year Limited Warranty (Included for Free)

All Belffin products come with a 1-year limited warranty starting from the original purchase date. This warranty covers manufacturing defects and quality issues under normal residential use.

Coverage Includes:

  • Frame & Structure: Breakage, warping, or defective joints
  • Springs & Support System: Spring breakage or structural failure
  • Cushions: Excessive sagging or loss of shape (not caused by misuse)
  • Fabric & Upholstery: Seam separation, stitching defects, or fabric tearing due to workmanship

Extended Protection Plans

Upgrade your coverage beyond the included 1-year warranty with our optional 3-Year or 5-Year Protection Plans.
Both plans offer the same coverage, just choose the duration that fits you best.Coverage Includes:

  • Stains: Food, drink, ink, cosmetics, and accidental spills
  • Structure: Frame breakage, joint or spring damage
  • Fabric: Pilling, tearing, fraying, and seam separation
  • Pet-related: Stains, scratches, chewing, and claw damage
  • Cushion: Sagging, collapse, or loss of shape
  • Mechanisms: Recliner or sleeper sofa mechanism failure
  • Accidental Damage: Burns, punctures, or cuts not caused by misuse

Exclusive Extended Plan Benefits:

  • Priority Service – Extended plan claims are processed ahead of standard warranty requests
  • Free Shipping for Replacement Parts – No charge for delivery of covered replacement components
  • Dedicated Support Line – Access to a dedicated customer service channel for faster assistance
Feature / Coverage 1-Year Limited
warranty (Included)
Extended Protection
(3-Year / 5-Year)
Frame & Structure (breakage, joint issues)
Springs & Support System
Cushions (sagging or loss of shape)
Fabric & Upholstery (seam separation, defects)
Finish & Decorative Hardware
Stains (food, drink, ink, cosmetics, spills)×
Pet-related Damage (scratches, chewing, stains)×
Accidental Damage (burns, punctures, cuts)×
Priority Service×
Free Shipping for Replacement Parts×
Dedicated Support Line×

General Exclusions (Not Covered)

The following exclusions apply to all warranty and protection plans:

  • Intentional damage or misuse
  • Normal wear and tear beyond covered defects
  • Damage from commercial or rental use
  • Unauthorized repairs or alterations
  • Loss or damage from natural disasters

Contact Us

If you have any questions about our warranty or protection plans, or if you need to file a claim, our customer service team is here to help. Please contact us at our customer service team at [Service@belffin.com].