Belffin Warranty & Care Plans
We offer the Belffin Protection Plan to ensure a smooth and secure shopping experience. Whether you face a product issue or have after-sales concerns, weโre here to support you every step of the way.
Coverage Scope
Comprehensive Protection
Guaranteed duration
Up to 5 Years Coverage
Hassle-Free Claims
Easy Claim Process
Peace of Mind
Worry-Free Living
1-Year Limited Warranty (Included for Free)
All Belffin products come with aย 1-year limited warrantyย starting from the original purchase date. This warranty covers manufacturing defects and quality issues under normal residential use.
Coverage Includes:
- Frame & Structure: Breakage, warping, or defective joints
- Springs & Support System: Spring breakage or structural failure
- Cushions: Excessive sagging or loss of shape (not caused by misuse)
- Fabric & Upholstery: Seam separation, stitching defects, or fabric tearing due to workmanship
Extended Protection Plans
Upgrade your coverage beyond the included 1-year warranty with our optionalย 3-Yearย orย 5-Yearย Protection Plans.
Both plans offer theย same coverage, just choose the duration that fits you best.Coverage Includes:
- Stains:ย Food, drink, ink, cosmetics, and accidental spills
- Structure:ย Frame breakage, joint or spring damage
- Fabric:ย Pilling, tearing, fraying, and seam separation
- Pet-related:ย Stains, scratches, chewing, and claw damage
- Cushion:ย Sagging, collapse, or loss of shape
- Mechanisms:ย Recliner or sleeper sofa mechanism failure
- Accidental Damage:ย Burns, punctures, or cuts not caused by misuse
Exclusive Extended Plan Benefits:
- Priority Serviceย โ Extended plan claims are processed ahead of standard warranty requests
- Free Shipping for Replacement Partsย โ No charge for delivery of covered replacement components
- Dedicated Support Lineย โ Access to a dedicated customer service channel for faster assistance
| Feature / Coverage | 1-Year Limited warranty (Included) |
Extended Protection (3-Year / 5-Year) |
|---|---|---|
| Frame & Structure (breakage, joint issues) | ||
| Springs & Support System | ||
| Cushions (sagging or loss of shape) | ||
| Fabric & Upholstery (seam separation, defects) | ||
| Finish & Decorative Hardware | ||
| Stains (food, drink, ink, cosmetics, spills) | ร | |
| Pet-related Damage (scratches, chewing, stains) | ร | |
| Accidental Damage (burns, punctures, cuts) | ร | |
| Priority Service | ร | |
| Free Shipping for Replacement Parts | ร | |
| Dedicated Support Line | ร |
General Exclusions (Not Covered)
The following exclusions apply to all warranty and protection plans:
- Intentional damage or misuse
- Normal wear and tear beyond covered defects
- Damage from commercial or rental use
- Unauthorized repairs or alterations
- Loss or damage from natural disasters
Need A Hand?
If you have any questions about our warranty or protection plans, or if you need to file a claim, our customer service team is here to help. Please contact us at our customer service team at [Service@belffin.com].
