Shipping Information
Enjoy free shipping on your orders to the 48 contiguous states of the United States.
For Hawaii, Puerto Rico, and Alaska, shipping costs are the responsibility of the customer and are approximately 110% of the order amount.
Due to the restrictions of our shipping partners, we are unable to deliver to P.O. boxes / APO or FPO addresses.
Delivery Timelines
In-stock items typically ship within 1-2 business days. Delivery then takes 2-5 business days* to most US locations.
Need to delay your shipment? [Contact Us] to arrange a later delivery date.
*Check the map below to see estimated delivery times to your state:
Modular pieces may be fulfilled and shipped from different warehouses and may be received at different times.
Once dispatched, we'll provide a tracking link via email. Any questions about shipping durations? Reach out to our customer support through our Live Chat or send us a message via the [Contact Us] page.
Order Tracking
Click [here] and enter your order number starting with "OY" along with the email address you used when placing the order.
Shipping Accident Protection
We guarantee the quality of our products, and while cases are rare, damages and defects may still occur.
If an item is structurally damaged and completely unusable, please refuse delivery of the damaged item.
If damage, defects, or incorrect items are discovered after the delivery person has left, please contact us within 14 days of receiving your items.
Our team will guide you through the necessary steps and strive to reach a satisfactory resolution.
For more information, please visit our [Return & Refund Policy].
Seel Worry-Free Purchases
We have partnered with Seel to offer you the Seel Worry-Free Purchases Program, providing an extra layer of security for your purchases.
Simply check the Worry-Free Purchases option at checkout and proceed with payment. You will be protected against lost, stolen, or damaged packages. For more information, please visit this link [Learn more about Worry-Free Purchase].