Worry-Free Purchase
Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
-
Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Stolen: Claim for full value of your purchase if your item is stolen or shows as delivered but you didn't receive it.
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Delivery & Warranty
Shipping
We ship to most of the continental United States. For specific details, please refer to our [Shipping Policy].
After placing an order, there is a one-day processing time. Once shipped, you will typically receive your order within 3-5 business days.
Coffee tables, TV stands, and beds, will be delivered within 15-20 days.
For more details, please refer to our [Shipping Policy].
Warranty
The frame, foam, and fabric come with a one-year warranty.
We offer a 30-day return policy. If you are not satisfied with the product, you can return it within 30 days, but you will be responsible for the return shipping costs. For more details, please refer to our [Return & Refund Policy]
Please note that clearance items are final sale and cannot be returned. However, we will gladly provide a replacement should any quality issues arise.